首頁 徵才訊息 工作職缺  
Order Management 中/英文客服人員 - Location: Hsinchu (四班二輪,做二休二,需輪夜班)
台灣應用材料股份有限公司 電子/半導體&設計/光電/家電
職缺類型 徵才 / 全職
職務類別 資訊科技/ Information Technology
工作地點 台灣地區 / 新竹市
工作地址 新竹市研發二路32號
需求人數 2 人
國籍需求 本國籍
學系需求 非理工
薪資待遇 面議
起訖日 2022/07/14 ~ 2022/12/14
要求條件

Requirements:
1. Willing to work 2 days on 2 days off
2. Above 2 years order management related experience preferred
3. Familiar with SAP/CRM, MS Office (Excel skill highly required)
4. Personality with positive, proactive, detail-oriented, and responsible
5. Good Communication skill / Team player/ Delicate work skill
6. Excellent telephone communication skills
7. Good communication writing skills in English and Chinese
8. Business knowledge on Import and Export business and international trade business
9. Experience on service/sales order management, Inventory management or relevant
10. TOEIC score higher than 750

工作內容

■ Key Responsibilities
1. Parts order processing and management
2. RMA bad parts return handling
3. Create quotation for parts and labor service
4. Service dispatch
5. Urgent shipment arrangement and delivery notice
6. Monitoring order status and keep customer updated
7. Escalate customer requirements not being met
8. Work closely with Order Fulfillment, Logistics, Planning, Procurement, Material Master team
9. Cross-region support for the above
10. Other supporting tasks requested by manager

輪班說明:
1. 採四班二輪制並支付輪班津貼: 大夜班(每月NTD 10,000),大日班(每月NTD 3,000)
2. 大夜班(晚上七點至隔天上午七點)與大日班(上午七點至當日下午七點)
3. 每一班表十二小時,實際工作時間十小時,休息兩小時
4. 每三個月調換日、夜班表一次

應徵方式

1. 104人力銀行: https://www.104.com.tw/job/6yjx8
2. Email至Shelly_Hsieh@amat.com,請務必說明應徵之職缺
3. 台灣應用材料網站:
https://www.appliedmaterials.com/tw/zh_tw/careers.html

相關連結
備註
附件